Privacy Policy

MOUAWAD Books & Stationery s.a.r.l offers a 15-day return policy applies only if the items are unopened and in their original packaging accompanied by the receipt.

Delivery costs are nonrefundable

FAQ:

1. How can I return the items purchased online?

Kindly visit our branch in Jal el Dib with your purchased items and present your receipt to the cashier.

2. Can I return items purchased on Sale?

Yes, you can return sale items within 3 working days.

3. Can I return a customized item bought online?

Customized items cannot be returned nor exchanged.

4. Can I return a gift card bought online?

Gift cards cannot be returned.