MOUAWAD Books & Stationery s.a.r.l offers a 15-day return policy applies only if the items are unopened and in their original packaging accompanied by the receipt.
Delivery costs are nonrefundable
1. How can I return the items purchased online?
Kindly visit our branch in Jal el Dib with your purchased items and present your receipt to the cashier.
2. Can I return items purchased on Sale?
Yes, you can return sale items within 3 working days.
3. Can I return a customized item bought online?
Customized items cannot be returned nor exchanged.
4. Can I return a gift card bought online?
Gift cards cannot be returned.